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Solutions...with Courtney Anderson! What is Holding You Back from Surpassing Your Goals? Business. Legal. Life.

Informed…Not Simply Outraged. 

Attorney. Author. Humorist. Professor. Award-winning International Strategic Leadership Innovator, Courtney Elizabeth Anderson, J.D., M.B.A., M.S. (, is "The Workplace Relationship Expert" ™ , executive director of the International Workplace Relationship Council, and practices the "Joyful Art of Business!"™ around the world. 

Leading workplace relationship policy expert who has advised various domestic and international entities including Boeing, Cirque du Soleil, The United States House of Representatives and Wal-Mart. Media appearances include: BusinessWeek, MSNBC, The Wall Street Journal, FOX News, Cosmopolitan, CNN International, USA Today, CNN - HLN, The Christian Science Monitor, HuffingtonPost, Sorbet magazine (Dubai) and many more. She has worked for global clients in North America (USA, Canada, Mexico), Africa (South Africa), Asia (Japan, Hong Kong, Indonesia, India), Australia and Europe (Italy, The Netherlands, Spain).

"Solutions…with Courtney Anderson!" is a weekly show that delivers pragmatic concepts and tools that will permit you to surpass your goals!


Copyright © 1999 - 2011 Courtney Anderson & Associates, LLC; © 2012-2017 Courtney Anderson Enterprises LLC; © 2018 AndBro Enterprises LLC dba International Workplace Relationship Council. All rights reserved.

Jan 31, 2014



SHOW NOTES: In this HELP! SITUATION SPOTLIGHT™ series episode, Part 2 of a 2 part episode (with a final third part follow-up show), is, “How do I respond to direct, brutal, verbal insults and intimidation at work?” We explore the Mental Self-Defense Arts™ and learn what to do when we are emotionally and psychologically attacked at work.

As shared in Part 1 of this episode, I gave a speech several years ago and an angry lady in the audience told me at the end of the event (as everyone was leaving) that I “was ugly” and that my “face was distracting.” Nice. Was that direct? Yes. Was it verbal? Yes. Would some characterize it as “brutal”, “insulting” and/ or “intimidating”? Yes. 

Some people want to immediately start assessing “why” the person did what they did. If I had told myself in the morning that I looked “great” and was told right after that by another person that I was “ugly”; what is the truth? What was I wearing? Did I look uglier than normal that day? These are all examples of blaming the victim and more importantly they are a total waste of time and resources.

In Part 1 of this multi-part episode we addressed the issue that some people are predators and their motivate is to inflict pain on other people. They do exist but they are very rare. In some instances when we perceive that we have been “attacked” it really is simply a misunderstanding, personality conflict or other normal event in the range of human behavior. 

In Part 2 of this episode we address how a predator selects a victim and what type of situational awareness we need to maintain in the workplace. In the final [...]



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